Returns FAQ
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Elevate your beauty routine with DusiaLuxe’s premium products, designed to inspire confidence and celebrate individuality.
What is DusiaLuxe’s return policy?
Find clear and concise answers to your questions about returning luxury beauty products at DusiaLuxe.
Can I return an item if I change my mind?
Yes, items can be returned within 30 days if they remain unused and in their original packaging.
What should I do if I receive a damaged product?
Please contact our customer service team within 7 days to arrange a replacement or refund.
Are gift cards eligible for returns?
Gift cards are non-refundable; however, they can be used for any purchase on DusiaLuxe.
How long does it take to process a refund?
Refunds are typically processed within 5–7 business days after receiving the returned item.
Reach Out to DusiaLuxe Support Now
188 Hood Avenue, Suite 301
51 Maple Lane, Floor 2
+44-20-7946-0958
support@dusialuxe.com
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